INTERNATIONAL SHIPPING QUESTIONS
*See below for customs and import duties information
After your payment is authorized and verified, it can take up to 24 hours to process your order, excluding weekends and holidays. Purchases made after 9 am PST will not be shipped out until the next business day. If you order after 9 am PST on a Friday, your order will likely be shipped out on the following Monday. Please allow 24-48 hours for your tracking details to update.
For Duties Delivered Unpaid (DDU) Orders: As the customer, you are liable for all import duties, customs and taxes levied. Payment of these is required to release your order from customs on arrival.
| COUNTRY | STANDARD (BUSINESS DAYS) | EXPRESS (BUSINESS DAYS) |
|---|---|---|
| Australia | 4-7 DAYS | 2-5 DAYS |
| Canada | 3-9 DAYS | 1-3 DAYS |
| France | 6-12 DAYS | 1-3 DAYS |
| Germany | 6-12 DAYS | 1-3 DAYS |
| Hong Kong | 4-6 DAYS | 1-3 DAYS |
| Israel | ------- | 2-4 DAYS |
| Italy | 6-12 DAYS | 2-4 DAYS |
| Japan | 6-9 DAYS | 2-4 DAYS |
| Malaysia | 6-9 DAYS | 2-4 DAYS |
| Netherlands | 6-12 DAYS | 1-3 DAYS |
| Poland | 6-12 DAYS | 1-3 DAYS |
| Singapore | 5-7 DAYS | 1-3 DAYS |
| Spain | 7-12 DAYS | 1-3 DAYS |
| Switzerland | ------- | 2-4 DAYS |
| United Kingdom | 6-12 DAYS | 1-3 DAYS |
| Rest of World | 7-14 DAYS | 3-5 DAYS |